Terms of Use

About This Service

The Irish Claims Service is an informative service offering general information about legal issues and an introduction service connecting people with independent regulated professionals.

By using this website, for either information access or enquiry submission, you are agreeing to abide by these terms.

Age Requirement

The enquiry and introduction service is available only to persons aged 18 or over. An enquiry concerning a child must be submitted by a parent, guardian or other person with lawful authority to act on the child's behalf.

No Legal Advice

The content available on this website is for general information purposes only. It should not be interpreted as constituting legal or professional advice, nor does it establish a client-professional relationship between you and Claimsservice.ie.

The Irish Claims Service does not assess claims, determine liability, or provide legal representation. Only a regulated legal professional can provide legal advice concerning your specific circumstances.

Content Accuracy

Articles state their original publication date and, where applicable, their latest review date. We take reasonable steps to correct material errors brought to our attention. Legal information can become outdated and should not be relied upon as advice concerning an individual matter.

To report a factual error, please contact us with details of the article, the error and supporting sources.

No Professional Relationship

Submitting an enquiry through this website does not create a solicitor-client or other professional-client relationship. Any such relationship arises only if a professional independently agrees to accept instructions and confirms that directly to you in accordance with their own terms of engagement.

A non-legal professional does not provide legal advice or legal representation unless separately authorised by law to do so.

Financial Costs

The Irish Claims Service does not charge for introductions to professionals. However, legal costs, outlays and any potential liability for another party's costs depend on the circumstances and must be discussed directly with the professional before instructions are accepted. You should not assume there is no financial cost or risk involved in pursuing any legal claim.

Use of Website

You agree to use this website lawfully and not to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.

Limitation of Liability

To the fullest extent permitted by law, Claimsservice.ie and its officers, employees and agents exclude all liability for any loss or damage arising from the use of or reliance on this website or its content, whether such loss or damage is direct, indirect, special, punitive or consequential.

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Privacy Notice

Overview

Claimsservice.ie respects your privacy. This notice explains how we collect, use, store and protect your personal data.

Who We Are

Claimsservice.ie is an independent introduction service. We collect limited personal data only where necessary to provide our service or meet legal obligations.

What Data We Collect

Website Visitors

We collect basic technical information through our website hosting provider, including IP address, browser type, pages visited and referrer. This data is used only for security, performance and aggregated usage analysis.

Newsletter Subscribers

If you subscribe to our newsletter, we store your email address. You can unsubscribe at any time using the link in any newsletter.

Enquiry Submissions

If you submit an enquiry, we collect the information you provide (name, contact details, description of your situation). This data is used to identify potential professional matches and, with your permission, transfer to a professional.

Donations

If you make a donation, our payment processor collects transaction information. We do not store payment card details. Donation records are kept for accounting and tax purposes only.

Panel Professional Applications

If you apply to join our professional panel, we collect your professional credentials, indemnity insurance details and other information necessary to assess your suitability.

How Long We Keep Your Data

Enquiries

Introduction enquiries will ordinarily be deleted or irreversibly anonymised within 30 days after transfer to a selected professional. Unsuccessful or abandoned enquiries will ordinarily be deleted within 30 days of the last contact.

A minimal anonymised record (date, recipient, consent confirmation) may be retained for a defined period where necessary to demonstrate compliance with applicable law.

Newsletters

Your email address is retained until you unsubscribe, after which it is deleted within 30 days.

Panel Applications

Application records are retained for as long as necessary to manage the panel, and deleted once you are no longer active.

Your Rights

Under Irish and EU data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (subject to legal obligations)
• Restrict processing
• Object to processing

To exercise any of these rights, contact us with details of your request.

Transfers Outside Ireland

We do not routinely transfer your data outside Ireland or the EU. Any transfer is subject to appropriate legal safeguards under applicable data protection law.

Changes to This Notice

We may update this notice. Significant changes will be notified to you where we hold current contact details.

Contact

For questions about your data or to exercise your rights, contact us using the form on this website.